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Our policy is simple: If you're not 100% unconditionally satisfied with your pet treats, you can return them. Tuffy’s Pet Treats, Inc. does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, Tuffy’s Pet Treats, Inc. does not take title to the refunded item.
To request a refund, contact the Tuffy’s customer care team here or by calling (218) 346-7500.
Representatives are available:
Monday - Friday 9AM - 5PM CST